Xpeed Warranty
All Xpeed products have a manufacturing warranty that covers the structural integrity of the product including each of its materials. All faulty products will be repaired, replaced or refunded unless,
- The claim is against normal wear and tear
- The product shows signs of negligent use
- Incorrect assembly
- The product is outside of warranty period
- The product has been exposed to elements
- No proof of purchase
- Failure to service and maintain
- The claim is made by anyone else but the original owner
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
- You are unable to provide proof of purchase
Xpeed Components warranty timeframe:
- Pulleys, Cables, Bearings: 1 year
- Upholstery: 6 Months
- Frames, Welds and Weight Stacks; 3 Years
- Rubber and Latex and Fabric Products: 6 Months
Xpeed Product Warranty Timeframes, Unless otherwise stated:
Flooring products
- Astro Turf
- Rubber Flooring
- Platforms
Length - 12 months
Barbells
- All Olympic barbells
- Speciality barbells
- Farmers walk
Length - Manufacturer faults 2 years, Bearings 1 year.
Accessories – Category 1
- Slam balls
- Wall balls
- Medicine balls
- Medicine balls with handles
- Power bags
- Battle ropes
- Climbing ropes
- Sled harness
- Plyometric boxes
- Ab roller
- Exercise ball
- Cage attachments
- Weight belts
- Straps and supports
- Weight gloves
- Boxing gloves, guards & wraps
- Skipping ropes
- Resistance bands
- Foam rollers
- Massage balls
- Massage sticks
Length - 3 months
Accessories – Category 2
- Boxing bags
- Exercise mats
- Yoga Mats
- Pump Set
- Aerobic step
- Timer
- Weight vest
Length - 6 months
Strength
- Benches
- Racks
- Storage racks
Length - 10 years on welds, 6-month upholstery
Weightlifting
- Dumbbells (Hexagon, PVC, Round)
- Olympic weight plates
- Fixed barbells
- Bumper plates
- Cable attachments
- Kettlebells
Length - 12 months
Cardio
Mini Exercise Bike
Length - 12 Months