Frequently Asked Questions
Have questions? We've got you covered. Whether you're curious about delivery times, warranty details, or specific product features, this is where you'll find the answers to our most commonly asked questions. Get the information you need to make informed decisions.
X-Fit Rewards
Referring a friend is easy, and you both get rewarded. Here's how it works:
- Share your link. Open the rewards panel on the Xpeed site and share your unique referral link via Facebook, X or email. You can also copy and paste it anywhere else — SMS, WhatsApp or any other social platform.
- Your friend claims their reward. When your friend clicks your link, they'll be taken to the Xpeed store and prompted to enter their email address. Their $6 discount code is then sent straight to their inbox, they just need to copy and paste it at checkout.
- Your friend shops. The referral is complete once your friend makes a purchase using their code (minimum spend $24).
- You get rewarded too. Once their order goes through, we'll email you to let you know. Your own $6 coupon will be waiting in the My Rewards section under My Profile on the Xpeed site.
The rewards: You get a $6 coupon, your friend gets a $6 coupon. Minimum purchase of $24 applies.
Every 100 X-Fit Points = $1 off your order. You can redeem your points through the your account page on our website. Simply log into your account, and follow the prompts to choose your discount, and apply it at checkout.
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You earn 5 X-Fit Points for every $1 you spend. So for example, a $50 order would earn you 250 points!
There are several ways to earn points:
| Activity | Points Earned |
|---|---|
| Sign up | 200 points |
| Celebrate your birthday | 200 points |
| Place an order | 5 points per $1 spent |
| Review a product | 75 points |
| Ask a fitness question | 50 points |
| Follow us on Instagram | 50 points |
| Like us on Facebook | 30 points |
